Customer Help
Mobile Boat & RV Service FAQs
Answers to the questions customers ask most about mobile service, pricing, same-visit savings, boat eligibility, service areas, arrival timing, and booking.
Is Tyler's a mobile service?+
Yes. Tyler's is a mobile boat and RV service. For eligible work, we come to your home, marina, storage location, or another approved service location instead of requiring a shop drop-off.
Can I bring my boat or RV to your Centerville office?+
No. The Centerville business office is for paperwork and administrative purposes. It is not a service or equipment drop-off location.
What types of equipment do you work on?+
Tyler's works on boats, RVs, camper trailers, fifth-wheel campers, boat trailers, and PWCs such as Jet Skis, WaveRunners, and Sea-Doos when the requested work is within our service scope.
What are the boat age and size requirements?+
Boat eligibility is generally for 1998 and newer boats that are 19 feet or longer. Final eligibility depends on the requested service and the equipment involved.
Do you service saltwater boats?+
No. Tyler's currently services freshwater boats only.
What areas do you service?+
Tyler's provides mobile service primarily across Northern Utah and the Wasatch Front. Exact service-area eligibility and any applicable travel policy are confirmed for the customer's location before booking.
Can I see pricing before scheduling?+
Yes. Many common services have published upfront pricing connected directly to Tyler's service catalog. Diagnostics, parts, travel policies, equipment condition, or additional repairs can affect the final cost when applicable.
Can I save money by booking several services at the same time?+
Often, yes. When multiple eligible services are completed during the same appointment, the service requiring the greatest estimated labor is the Primary Service and remains at its regular published price. Qualifying additional services may receive discounted same-visit pricing because the technician is already onsite. Parts and applicable parts pricing remain unchanged, and only eligible add-on services qualify.
Do you give an exact arrival time?+
Appointments are scheduled by reserved service day rather than a guaranteed arrival time. An ETA can be provided when the technician is headed your way.
Do I have to be home during service?+
Not necessarily. If the technician has the required access to the equipment and the service can be completed safely, the customer may not need to be present.
Is a service agreement or deposit required?+
A signed service agreement and the applicable booking deposit are required as part of the appointment process.
Still Have a Question?
Ask Riley online or call Tyler's directly for help choosing a service or confirming your location.