Tyler's Mobile Boat & RV Services, LLC is committed to handling personal information safely and responsibly. This policy explains how we collect, use, disclose, and protect information when you use tylersboats.com, our booking tools, or our services.
Information We Collect
We may collect the following information:
- Personal information: name, email address, phone number, and physical address when you contact us or book service.
- Service details: information about your boat, RV, trailer, or PWC, including make, model, condition, and service history.
- Payment information: billing details used to process deposits, payments, and refunds.
- Website usage data: IP address, browser type, pages visited, referral information, and other analytics collected through cookies and similar technologies.
How We Use Information
- Provide and manage mobile boat and RV services.
- Process transactions, confirmations, estimates, and invoices.
- Respond to questions and provide customer support.
- Improve our website, services, advertising, and customer experience.
- Send promotional communications when you have opted in.
Sharing Information
We do not sell, rent, or trade personal information. We may share information with trusted service providers who help operate our website, booking, analytics, payment, and business systems and who are required to protect that information.
We may also disclose information when required by law or when necessary to protect our rights, customers, or the public.
Cookies, Analytics, and Advertising
Our website uses cookies and similar technologies to understand site use, preserve booking attribution, improve performance, and measure advertising results.
The site uses Google Analytics 4 property G-H96TQHM8R1 and Google Ads conversion measurement. Google may receive device, browser, page-view, referral, and advertising-interaction information according to its own privacy policies. You can control cookies through your browser settings.
Data Security
We use reasonable safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. No internet transmission or storage system can be guaranteed completely secure.
Your Rights and Choices
You may ask to:
- Access personal information we hold about you.
- Correct inaccurate personal information.
- Opt out of promotional communications.
- Request deletion, subject to legal and business obligations.
To make a privacy request, contact us using the information on our Contact page.
SMS and Text Messaging
If you provide a mobile number and opt in, we may send messages about scheduling, confirmations, technician arrival updates, service agreements, deposits, payments, invoices, and customer support.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. We do not sell, rent, trade, or share mobile numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.
Third-Party Links and Children's Privacy
We are not responsible for the privacy practices or content of third-party websites linked from our site.
Our services are not directed to children under 13, and we do not knowingly collect their personal information. If we learn that such information was collected, we will delete it.
Changes to This Policy
We may update this Privacy Policy. Changes will be posted here with an updated effective date.